Frequently Asked Questions
Everything you need to know about shopping with Little and Fern.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within Australia. International orders may take 10-21 business days depending on the destination and local customs processing.
What is your return policy for fashion items?
We offer a 30-day return policy for all unworn items with original tags attached. Please note that for hygiene reasons, earrings and intimate apparel cannot be returned unless faulty.
How do I care for my Little and Fern garments?
To maintain the quality of our fabrics, we recommend a cold gentle machine wash in a laundry bag and drying in the shade. Specific care instructions are located on the internal label of each garment.
Do you offer international shipping?
Yes, we ship worldwide! Shipping costs and delivery timeframes are calculated at checkout based on your specific location and weight of the parcel.
Can I make changes to my order after it has been placed?
As we strive to process orders quickly, we can only make changes if the order has not yet been packed. Please contact our support team immediately with your order number for any urgent requests.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, and buy-now-pay-later options including Afterpay and Klarna.